Frequently Asked Questions (FAQ)

Shopping should feel exciting, effortless, and personal.

Whether you need help finding your perfect size, styling an outfit, or choosing a gown for a special occasion, we're here to help you shop with confidence.

Think of us as your personal styling friends. We want you to feel beautiful and confident in every choice.

Sizing & Fit

Can you help me choose the right size?

Absolutely, darling! With experience spanning modeling, personal styling, and dressing different body types, we understand that finding your fit takes more than choosing a size on a label.

Text 305-807-1606 or email hello@darlingprive.com with the product name, your height, and your bust, waist, and hip measurements. We'll help you review the sizing and fit details before you order.

What does “one size fits most” mean?

These styles offer flexibility through adjustable ties, stretch, or both. Fit and coverage vary depending on your measurements and body proportions.

If you're unsure about a piece, reach out before purchasing. We're happy to help you understand its fit.

Are your dresses and gowns tall-girl friendly?

Many of our styles are tall-girl friendly, including selected gowns and maxi dresses. Length varies by style, so contact us for measurements and guidance.

Share your height and the heel height you plan to wear so we can help you assess where the dress will fall.

Styling & Product Details

Can you help me style my outfit?

Of course! Send us the piece you're considering and tell us about your occasion. We're happy to suggest shoes, accessories, and color combinations that complement your look.

Are your swimwear straps adjustable?

Many of our macramé swimwear styles feature adjustable ties. Selected pieces include extra-long straps that allow you to personalize the fit.

Check the individual product description for details. Adjustable ties provide flexibility, but they do not increase the coverage of the swimsuit panels.

Are cover-ups and accessories included?

Each product description lists what comes with your purchase. Some swimwear sets include a matching skirt or cover-up.

Shoes, bags, jewelry, belts, and other styling accessories are not included unless specifically stated.

If you're unsure, just ask. We'll gladly confirm.

Do sheer tops include a camisole or bralette?

Our sheer, see-through tops do not include an underlayer unless specifically stated.

Any camisole, bra, or bralette shown is for styling purposes only.

Wear your own undergarment to create your preferred look and coverage.

Payments & Shipping

What payment methods do you accept?

We accept the payment methods displayed at checkout, which may include credit and debit cards, Shop Pay, Apple Pay, Google Pay, and Afterpay.

Installment options are subject to eligibility and payment-provider approval.

What are your shipping options?

Standard shipping is typically 3–5 business days.

We offer free standard shipping on qualifying orders of $300 or more, and express shipping is available for $60.

Please review our Shipping Policy and the delivery information at checkout.

If you need an outfit for a particular event or trip, contact us before ordering so we can help you review the timing.

Exchanges & Order Assistance

Do you accept returns or exchanges?

We offer exchanges only on eligible items. We do not accept returns for a refund, except where required by law.

Please contact us within 3 calendar days of delivery to request an exchange.

Items must be unworn, unwashed, and in their original condition, with all tags attached.

Please review our full Exchange Policy for eligibility, exclusions, shipping responsibilities, and deadlines for sending approved exchanges.

What if my order arrives damaged, incorrect, or with another issue?

Please inspect your order when it arrives and contact us right away, ideally within 24 hours of delivery, so we can review and resolve the issue promptly.

Text 305-807-1606 or email hello@darlingprive.com with your order number, a description of the issue, and clear photos of the item and packaging.

Please keep the item and packaging while we review your concern.

This reporting request does not limit any rights you may have under applicable law.

Will sold-out items be restocked?

Some styles are available in limited quantities, and restocks are not guaranteed.

Message us if a favorite is sold out, and we'll let you know whether we have restock information.

Browse our New Arrivals collection and follow Darling Privé on Instagram to see our latest pieces.

Private Shopping & Contact

Can I shop in person?

Private showroom appointments are available for private clients by arrangement.

Please text or email us to inquire about availability.

How can I contact Darling Privé?

We'd love to help.

Text only: 305-807-1606

Email: hello@darlingprive.com

We usually respond promptly. Please include the product name for sizing or styling questions, or your order number for an existing purchase.

Due to a high volume of incoming calls, including spam, please begin with a text rather than a phone call.

If a phone conversation is needed, we'll arrange a time to speak directly.

Your Darling Privé moment starts here.

You don't have to figure out every detail on your own. Reach out—we're happy to help you find your Darling Privé moment.