Shipping policy
Darling Privé Shipping Policy
At Darling Privé, we strive to process and deliver your orders as quickly and efficiently as possible. Please review our shipping policy below for important information regarding order processing and delivery.
Order Processing
All orders are processed within 1–3 business days after payment has been received.
Orders are processed Monday through Friday, excluding holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Times
Shipping times may vary depending on your location and the shipping carrier.
Estimated delivery times:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–4 business days (if available)
Please note that these are estimated delivery times and may vary depending on location and carrier conditions.
Shipping Delays
Occasionally, shipping delays may occur due to circumstances outside of our control, including
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Carrier delays
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Severe weather conditions
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High shipping volume
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Customs processing (for international orders)
If a delay occurs, we will do our best to assist you in tracking your order.
Incorrect Shipping Information
Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.
Darling Privé is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately at:
We will attempt to update the address if the order has not yet been shipped.
Lost or Stolen Packages
Once an order has been shipped and marked as delivered by the shipping carrier, Darling Privé is not responsible for lost or stolen packages.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
Delivery Confirmation
All Darling Privé orders are shipped with tracking and delivery confirmation. Customers will receive tracking information once the order has been shipped.
Customers are responsible for providing a secure delivery location. If a package is marked as delivered but cannot be located, customers should contact the shipping carrier to file a claim.
Shipping Responsibility
Darling Privé is not responsible for delivery issues caused by shipping carriers once a package has been transferred to the carrier for delivery.
Order Issues
If you experience any issues with your order, please contact us within 48 hours of delivery.
For assistance, email:
Include your order number and a brief description of the issue so we can assist you as quickly as possible.